Privacy Policy | Arquiro Flights

1. Who We Are

Arquiro Flights ("we," "our," or "us") operates the website arquiroflights.com. We are an independent travel agency registered in the United States. Contact: support@arquiroflights.com | 1-888-278-1020.

2. Information We Collect

We collect information you provide directly, including:

Personal identifiers: Name, email address, phone number, billing address.
Payment information: Credit/debit card details (processed securely via PCI-compliant payment processors; we do not store full card numbers).
Travel information: Departure and destination cities, travel dates, passenger details.
Communication data: Messages sent to our support team.

We also collect data automatically when you use our website:

IP address, browser type, operating system
Pages visited, time spent, referring URLs
Cookie identifiers (see Cookie Policy)

3. How We Use Your Information

To process and confirm flight bookings
To send booking confirmations and e-tickets
To provide 24/7 customer support
To send relevant flight deals and offers (with your consent)
To improve our website and services
To comply with legal obligations
To detect and prevent fraud

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, we process your data under these legal bases:

Contract: To fulfill your booking
Legitimate interests: To improve services and detect fraud
Consent: For marketing communications
Legal obligation: To comply with applicable laws

5. Sharing Your Information

We do not sell your personal data. We share information only with:

Airlines: Delta Air Lines, United Airlines — to complete your booking
Payment processors: To securely process payments
Analytics providers: Google Analytics (anonymized data)
Advertising partners: Google Ads (for ad performance measurement)
Legal authorities: When required by law

6. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations — typically 7 years for financial records. You may request deletion at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications
Data portability (EEA residents)
Opt out of the sale of personal information (California residents — CCPA)

To exercise these rights, email privacy@arquiroflights.com.

8. California Privacy Rights (CCPA)

California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at privacy@arquiroflights.com.

9. Security

We use industry-standard security measures including 256-bit SSL encryption, secure servers, and PCI-compliant payment processing. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites (including airline websites). We are not responsible for their privacy practices. Review their policies separately.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately.

12. Changes to This Policy

We may update this policy periodically. We will notify you by posting the new policy on this page with an updated date. Continued use of our services constitutes acceptance.

13. Contact Us

Privacy inquiries: privacy@arquiroflights.com
Phone: 1-888-278-1020
Address: 20/296, 3rd Floor, DDA Flats, Madangir, New Delhi 110062, India
Legal Entity: Arqueiro Info Solutions (OPC) Pvt Ltd